Welcome to the online services operated by Red Box Toy Factory Limited (“Red Box”, “we” or “us”). We are committed to the safeguarding of consumer privacy. This Privacy Policy (“Privacy Policy”) describes how we, together with our affiliated companies worldwide, collect and use information pertaining to each of our users (each a “Visitor”, “User” or “you”), in connection with their access to and use of our website web applications, mobile applications, and related services (collectively, the “Services”).

 

The purpose of this Privacy Policy is to provide you with an explanation of when, why and how we collect and use your personal information, as well as designed to help understand how your personal information will be treated. While we take all reasonable steps to protect the privacy of our website visitors, we cannot promise that the current limitations of our online applications programming will address every search browser setting or honor every personal browser preference. By using the Website, you acknowledge that you have read and understood this Privacy Policy. 

 

Collection of Personal Information

We receive, collect and store any personally identifiable information (including name, address, email), comments, feedback, product reviews, recommendations, and personal profile) you enter on our web services or provide us in any other way. In addition, we may collect information automatically such as the Internet protocol (IP) address used to connect your computer to the Internet. When you interact with us on our web services, we use cookies to provide a great experience for you, to monitor and analyze the performance, operation and effectiveness of the web application, and to ensure they are secure and safe to use. For more general information on cookies, visit: http://www.allaboutcookies.org.

We may use software tools to measure and collect session information, for example analytics providers such as Google Analytics; and search information providers such as Google and Bing. We also receive information via third party when you visit our page on social media sites or channels (e.g. Facebook, Youtube, Instagram, Linkedin etc.).

 

Our Use of Your Personal Information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and offer goods and services to you;

2. To provide ongoing customer assistance and technical support;

3. To send you marketing and promotional materials;

4. To comply with any applicable laws and regulations;

5. To respond to queries and complaints;

6. To poll your opinions through surveys or questionnaires.

 

In addition, Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

You may at any time opt-out and request that we discontinue sending you emails or other communications. If you no longer wish to be contacted, please contact hk@redboxtoy.com.

 

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

​

Access and Changes to Your Personal Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hk@redboxtoy.com.